Milexia is the global Satcom expert by your side, offering maintenance, support, training and consultancy.
We’ll work with you to develop bespoke service packages which support the peak performance of your assets, personnel and decision-makers – no matter what stage you’re at.
Milexia is a value-added distributor. We recognise the value in acting as a single source of satcom service solutions throughout the lifespan of your equipment.
Lifecycle management for satcom means that your assets, from manpack systems to full Earth Stations, are designed, installed and repaired by the same team of experts.
We build a long-standing relationship with our clients, developing an unparalleled understanding of their needs, their equipment, and their objectives.
Investment in satcom technology is essential to remain competitive and secure in a rapidly changing world.
Whether you’re seeking enterprise solutions, improved business intelligence or effective communications for field operatives, your infrastructure needs to continue delivering day in, day out.
By securing relevant satcom support and maintenance packages in tandem with your new technology or facility, you can guarantee the surety of your investment and proactively manage risks as they emerge.
The continued performance of your equipment is our highest priority.
You can determine the length of your coverage, as well as the guaranteed services and standards you require for the life of your infrastructure. Milexia has teams of highly trained engineers located across Europe, meaning you’ll be able to enjoy fast response wherever you are.
With support from our well-stocked, satcom warehouse, maintenance teams are able to identify and remediate issues quickly effectively, even if new parts are required.
Our maintenance teams are regularly trained by satcom hardware manufacturers directly, giving them industry-leading expertise with your equipment.
We offer:
Reduce down time with a range of bespoke support contracts, shaped to your requirements.
In a similar manner to maintenance contracts, you can design your support packages in tandem with the design and deployment of your earth station, mobile solution, or satcom equipment.
We offer 24/7 support services, with telephone or on-site earth station support available instantly or at short notice. Milexia specialists can provide advice and guidance on everything from management to integration, upgrades, troubleshooting issues, inventory management, spares supply, or almost anything else you might require.
You can work with us to design the perfect package of satcom support services to suit your budgetary and performance needs, in addition to site-specific accommodations.
Milexia customers benefit from in-depth training on the use of their satcom equipment.
Training sessions can be arranged to follow up installation of your new satcom system, or commissioned at any point during your regular operations.
Satcom courses can be delivered in-person or through various online options and, webinars.
Training programmes are customised to your specific hardware and software configurations, the structures and components making up your satcom infrastructure, and the experience level of your staff. Popular training options include:
Operator Training
Maintenance Training
Increase your technical resources and make informed decisions with the help of our skilled engineers.
System integration and optimisation
Providing complete managed and integrated satellite solutions, including ruggedisation and re-engineering of commercial off-the-shelf products.
Technology and component selection
Leveraging our connections and relationships with over a dozen global leaders in satcom manufacture and supply, to identify the best equipment for your project.
Site and project planning
Providing specialist input on any aspect of your project or programme, so you can meet your key objectives in the most efficient, reliable and cost-effective way. From satcom site audits to comprehensive planning, we can help you prepare for success.
Project or programme management
Supporting on-time, on-budget and quality project delivery, based on decades of successes across satellite, wireless and network management projects.
Network planning
Shaping your satellite communication infrastructure for better network capacity, coverage and performance.
Regulatory compliance advice
As specialists in satcom regulations and standards, we help our clients navigate complex regulatory landscapes, including international and multi-jurisdiction operations.
Documentation
Our technical authors provide world class technical documentation and Integrated Logistics Support (ILS) frameworks to ensure the system is deployed as seamlessly as possible.
You can get in touch to have a no-obligation, free consultation with an experienced Milexia sales engineer. Discuss your project with us and get advice on the best approach.
We’ll save the details of our conversation for you to come back to whenever you’re ready.