Quality Policy Our company is deeply committed to excellence and continuous improvement in all areas of our activity, with the aim of exceeding expectations and guaranteeing the full satisfaction of our customers.
Our company is deeply committed to excellence and continuous improvement in all areas of our activity, with the aim of exceeding expectations and guaranteeing the full satisfaction of our customers.
To support this commitment, we have established an Integrated Quality Management System, in compliance with EN 9120:2018 and UNE-EN-ISO 9001:2015 standards, based on the following principles:
- To offer solutions of excellence to our customers, providing access to cutting-edgetechnology and guaranteeing high standards of quality, reliability and competitiveness.
- To carefully select and manage key partners who provide innovative products in anethical manner, thus meeting the needs of our customers.
- Foster collaboration with all stakeholders to establish transparent and trustingrelationships that meet their needs and expectations.
- Maintain thoroughness, confidentiality, and integrity in all areas of our business,underpinned by impartiality and corporate values.
- Comply with all relevant legal, fiscal, commercial, commercial, commercial, andenvironmental regulations.
- Commit to the development of our people, through training, enhancing their expertise,encouraging their participation, and creating a healthy and safe working environmentthat respects human rights.
- Pursue continuous improvement of our processes, learning from experience andassessing the risks and opportunities of our management system.
- Develop our business in a responsible manner, investing in sustainable and plannedgrowth.
- Promoting corporate social responsibility, through actions that contribute to the well-being of the community and care for the environment.
- Fostering an organisational culture based on diversity, inclusion and mutual respect,where individual differences are valued and harnessed.
- Implementation of secure information management technologies and practices toensure the confidentiality, integrity and availability of our clients’ data and that of thecompany.
This policy is regularly reviewed to ensure alignment with organisational context, stakeholder requirements and expectations, and strategic integration. It is also communicated and made available to all relevant stakeholders.
Maria Gonzalez Müller
Julián Montalvo Mata
Country Managers
Updated: March 2024